1. Introduction

This Privacy & Cookie Policy explains how Team 1 Construction Ltd (“we”, “us”, “our”) collects, uses, and protects your personal data when you use our website or contact us.

We are committed to protecting your privacy and handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Team 1 Construction Ltd
North West London, United Kingdom
Email: contact@team1construction.co.uk
Phone: 020 3051 5507

We act as the data controller of your personal data.

3. Data We Collect

Information you provide

• Full name
• Email address
• Telephone number
• Property address
• Project details and enquiry information

Information collected automatically

• IP address
• Device type and browser
• Website usage data (pages visited, duration, interactions)
• Referring URL and traffic source

4. How We Use Your Data

We use your data to:

• Respond to enquiries and provide quotations
• Communicate with you regarding your project
• Manage our business relationship
• Improve our website, services, and user experience
• Analyse website performance
• Deliver relevant advertising and measure campaign performance

5. Legal Basis for Processing

We rely on the following lawful bases:

• Consent(e.g. marketing communications)
• Legitimate interests(e.g. improving services, responding to enquiries)
• Contractual necessity(e.g. preparing quotes or delivering services)

6. Marketing & Advertising

We may use your data and website activity for marketing purposes, including:

• Google Ads and conversion tracking
• Meta (Facebook and Instagram) advertising and remarketing
• Audience targeting and performance analytics

This may involve the use of tracking technologies such as pixels and cookies.

You may opt out of personalised advertising via your browser settings or platform preferences.

7. Cookies

Our website uses cookies and similar technologies.

Types of cookies used:

• Essential cookies– necessary for website functionality
• Analytics cookies– to understand how users interact with the website
• Marketing cookies– to support advertising and remarketing

By continuing to use this website, you consent to our use of cookies.

You can control or disable cookies through your browser settings.

8. Data Sharing

We do not sell your personal data.

We may share your data with:

• Subcontractors and service providers (where necessary for project delivery)
• IT, hosting, and website providers
• Marketing and analytics platforms (e.g. Google, Meta)
• Professional advisers (legal, accounting)

All third parties are required to handle your data securely and lawfully.

9. Data Retention

We retain personal data only for as long as necessary:

• To fulfil the purposes outlined above
• To comply with legal, accounting, or regulatory requirements

10. Data Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

However, no system is completely secure, and we cannot guarantee absolute security.

11. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent at any time

To exercise your rights, contact:
contact@team1construction.co.uk

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, policies, or data practices.

13. Changes to This Policy

We may update this policy from time to time. Continued use of the website constitutes acceptance of any changes.

14. Contact

For any questions regarding this policy:
contact@team1construction.co.uk